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Instructions for Use (IFU)
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Return Policy
Items returned within 30 days of purchase with a return authorization number on the outside and inside of the return box will be credited 100%. Product returned between 31 and 60 days from purchase date is subject to a 20% restocking fee. Ultradent will not accept returns after 60 days. Errors in shipment must be reported within 14 days of invoice date. All return authorization numbers become invalid 90 days after date of issue. A return authorization number must accompany all returns to receive proper credit. Please contact Customer Service at 800.552.5512 for assistance.
Limited Warranty
2 Year Warranty
Seller warrants the Products to be free from defects in materials and workmanship for a period of twenty-four months from the date of shipment, except for consumables. If within such period any Products shall be proved to Seller's satisfaction to be defective, it shall be (i) repaired using new or refurbished parts, or (ii) replaced with a new or refurbished product, at Seller's sole discretion. Such repair or replacement shall be Seller's sole obligation and Buyer's exclusive remedy under this Warranty and shall be conditioned, at Seller's option, upon return of such Products to Seller, f.o.b. its factory. This Warranty only covers Product issues caused by defects in material or workmanship during ordinary consumer use; it does not cover Product issues caused by any other reason, including but not limited to acts of God, modifications of or to any part of the Product, improper testing, assembly, mishandling, misuse, neglect, adjustments, alterations to the products, improper operation contrary to current instructions relating to installation, maintenance or operation, or contrary to industry standards relating to acceptable input power.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED; AND SELLER EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. SELLER SHALL HAVE NO OBLIGATION OR LIABILITY TO REFUND ANY PORTION OF THE PURCHASE PRICE AND SHALL NOT BE LIABLE FOR ANY SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OR LOST PROFITS, OR DAMAGE TO PERSONS OR INJURY IN CONNECTION WITH THE PURCHASE OR USE OF THE INSTRUMENT.
The Gemini 810 + 980 diode laser is the first dual wavelength soft tissue diode laser available in the United States. Dual wavelength technology combines the optimal melanin absorption of the 810 nm wavelength and the optimal water absorption of the 980 nm wavelength.1, 2
Gemini soft tissue diode laser delivers advantages of 20 watts of peak super-pulsed power for faster and gentler cutting, dual wavelengths for clinical versatility, and an adapter for incorporating the benefits of photobiomodulation.2
No matter the procedure, the innovative Gemini laser makes it faster, smoother, and more efficient.
- 20 watts of peak super-pulsed power for faster and gentler cutting2
- Sleek, innovative design features a stunning transparent electroluminescent display
- Simple user interface and 20 preset procedures in 980 and 21 in 810, including Pain Relief, to enhance ease of use
- Bluetooth foot pedal allows for wireless control
- Autoclavable handpiece makes sterilization simple
- Single-use bendable tips are pre-initiated for reduced prep time
- Tip illumination provides better visibility at surgical site
- Covered with a 2 year manufacturer’s warranty
Gemini™ PBM Adapter
The Gemini PBM Adapter Kit allows clinicians to offer pain management therapy during a laser procedure through photo biomodulation (PBM). Light energy is absorbed at a cellular level, improving circulation, oxygenation, and enzyme activity.
Kit includes:
- PBM Adapter
- Software update—adds “Pain Relief” preset under “Hygiene”
- Single use spacer tips (2)
- Handpiece holder clip
- Cleaning cloth
- User manual
View Gemini Laser Accessories »
Note: If you would like to order a Gemini diode laser foot pedal, please contact Equipment Repair at 801.553.4574.
2 Year Warranty
Seller warrants the Products to be free from defects in materials and workmanship for a period of twenty-four months from the date of shipment, except for consumables. If within such period any Products shall be proved to Seller's satisfaction to be defective, it shall be (i) repaired using new or refurbished parts, or (ii) replaced with a new or refurbished product, at Seller's sole discretion. Such repair or replacement shall be Seller's sole obligation and Buyer's exclusive remedy under this Warranty and shall be conditioned, at Seller's option, upon return of such Products to Seller, f.o.b. its factory. This Warranty only covers Product issues caused by defects in material or workmanship during ordinary consumer use; it does not cover Product issues caused by any other reason, including but not limited to acts of God, modifications of or to any part of the Product, improper testing, assembly, mishandling, misuse, neglect, adjustments, alterations to the products, improper operation contrary to current instructions relating to installation, maintenance or operation, or contrary to industry standards relating to acceptable input power.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED; AND SELLER EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. SELLER SHALL HAVE NO OBLIGATION OR LIABILITY TO REFUND ANY PORTION OF THE PURCHASE PRICE AND SHALL NOT BE LIABLE FOR ANY SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OR LOST PROFITS, OR DAMAGE TO PERSONS OR INJURY IN CONNECTION WITH THE PURCHASE OR USE OF THE INSTRUMENT.
Dental Laser Training
Ultradent is also proud to help you obtain the education you need to start using dental lasers. From procedural specific tutorial videos, you’ll find all the resources you’ll need to become an expert.
Learn More
Technical Details
System Specifications
Frequently Asked Questions
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What procedures can the laser be used for?
The Gemini 810 + 980 diode laser is cleared by the FDA for 30 different soft-tissue surgical procedures as well as the treatment of aphthous ulcers and herpetic lesions.
The following is a list of FDA-cleared indications for use of diode soft tissue lasers:
- Excisional and incisional biopsies
- Exposure of unerupted teeth
- Frenectomy
- Frenotomy
- Gingival troughing for crown impression
- Gingivectomy
- Gingivoplasty
- Gingival incision and excision
- Hemostasis and coagulation
- Implant recovery
- Abscess incision and drainage
- Laser removal of diseased, infected, inflamed, and necrosed soft tissue within the periodontal pocket
- Laser soft tissue curettage
- Leukoplakia
- Operculectomy
- Oral papillectomies
- Pulpotomy
- Pulpotomy as an adjunct to root canal therapy
- Reduction of gingival hypertrophy
- Soft tissue crown lengthening
- Sulcular debridement (removal of diseased, infected, inflamed, and necrosed soft tissue in the periodontal pocket to improve clinical indices including gingival index, gingival bleeding index, probe depth, attachment loss, and tooth mobility)
- Treatment of canker sores, herpetic, and aphthous ulcers of the oral mucosa
- Vestibuloplasty
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Can the Gemini 810 + 980 diode laser perform any new procedures that other soft tissue lasers cannot?
No; however, its dual wavelength technology combines the optimal melanin absorption of the 810 nm wavelength and the optimal water absorption of the 980 nm wavelength.1 Additionally, its super-pulse cutting reduces zone of thermal damage resulting in a gentler incision and greater clinical predictability.2 This is due to the laser’s unique 20 watts of super-pulsed power and long thermal relaxation periods.
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What is dual wave technology?
Dual wavelength technology combines the optimal melanin absorption of the 810 nm wavelength and the optimal water absorption of the 980 nm wavelength.1
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Do both wavelengths operate simultaneously, or does the dentist select a wavelength based on the procedure?
The Gemini 810 + 980 diode laser is really three lasers in one system. It can operate in single wavelength mode with 810 nm or 980 nm alone, or in dual wavelength mode which combines the 810 nm and 980 nm wavelengths into a single laser beam. Operating in dual wavelength mode also allows for the maximum peak power of 20 watts of peak super-pulsed power for faster and gentler cutting.2
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Why are the melanin and water absorption significant?
Surgical diode lasers operate by heating soft tissue molecules to vaporization temperature (100–150º C). The target molecules—hemoglobin, melanin, and water—absorb laser energy at different rates depending on what wavelength is used. The two most common wavelengths found in dental diode lasers are 810 nm and 980 nm. Dual wavelength technology combines the optimal melanin absorption of the 810 nm wavelength and the optimal water absorption of the 980 nm wavelength.1 There may be some clinical situations where a single wavelength is preferred over another, but we recommend using the Gemini 810 + 980 diode laser on dual wavelength mode to maximize absorption in both melanin and water.
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Does the Gemini 810 + 980 diode laser run off continuous wave? What does super-pulsed mean?
The Gemini 810 + 980 diode laser does not run off continuous wave. It is a super-pulsed diode laser. All other laser and phototherapy technologies utilize either continuous wave or standard pulse, which merely chops the beam. While continuous wave and standard pulsed lasers can be effective, they do not deliver the same the quality, quantity, and depth of penetration of photonic energy as super-pulsed lasers. Super-pulsed lasers can safely deliver optimal amounts of photonic energy without generating excess heat that could compromise safety.
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What comes with the purchase of a Gemini 810 + 980 diode laser?
The following items are included with the purchase of a Gemini 810 + 980 diode laser:
- Laser unit
- Wireless foot pedal (w/2 AA batteries)
- Handpiece
- Single-use pre-initiated tips (x10)
- Safety eyewear (x3)
- Power supply and extension cord
- User manual
- Training voucher
- Laser warning sign
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Are the tips reusable?
No, the disposable tips are intended for single-use only and must be disposed of after each patient use. The tips come individually packaged in a box of 25. The tips are available in 5 mm and 7 mm lengths and are 400 microns in diameter. The 5 mm tips come pre-initiated, and the 7 mm tips are uninitiated.
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Is the unit battery operated? What kind of battery does it use? Is the battery rechargeable?
The Gemini laser can be powered either by the external power supply or its internal rechargeable lithium-ion battery. The Gemini foot pedal is powered by two AA batteries.
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Are there any installation requirements for the operatory?
No, there are no installation requirements.
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Is any additional hardware necessary?
No, all of the items you need to get started are included with the purchase.
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What are the steps for troubleshooting any issues?
Step 1: The User Manual includes a section on service and troubleshooting. Please see page 39.
Step 2: If the issue cannot be resolved using the troubleshooting guide, you can call Ultradent customer service at 800.552.5512 extension 4574.
Step 3: If you require further customer support, the Gemini 810 + 980 diode laser features a unique remote support feature that allows an Ultradent equipment specialist to diagnose the problem remotely when you plug the unit into a computer’s USB port.
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Is there a warranty?
The Gemini 810 + 980 diode laser includes a two-year warranty.
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Will software updates be available?
Software updates for the Gemini 810 + 980 diode laser can be applied remotely, eliminating the need for sending the laser back to the manufacturer, using a process similar to remote support.
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Does Ultradent offer any training on how to use the Gemini 810 + 980 diode laser? Is there certification available?
Ultradent does include one free GLOH Education training with the purchase of a laser and discounted training for additional team members, as well as additional, free online CE courses.
There are multiple organizations that offer training and certification, and we encourage you to find a training course that suits your specific needs. GLOH Education with Dr. Robert Levine (gloheducation.com) and the Academy of Laser Dentistry (laserdentistry.org) are both great places to start.
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What type of training does my state require for dentists and hygienists?
Each state has different regulations for how lasers should be used in practice. These rules change frequently for both dentists and hygienists. We encourage you to consult your state laws when determining your training requirements. Your Ultradent Sales Representative will be able to provide direction on where to find this information.
- 1. S Pirnat. Versatility of 810 nm laser in dentistry. J Laser Health Academy, 2007; (4).
- 2. R Borchers. Comparison of diode lasers in soft tissue surgery using CW and superpulsed mode, an in vivo study. Int J Laser Dent. 2011; 1(1):17–27.