Ultradent’s Customer Service Team Receives Benchmark Portal’s 2012 Top Call Center Awards

​Benchmark Portal, an internationally recognized research and educational organization, just announced the 2012 Top 100 Call Center award winners. Ultradent Products, Inc. placed 2nd in the “Smaller Centers” category which includes companies with customer services departments of 100 or less individuals.

“Ultradent places such a high value on providing exceptional customer service”, said Dr. Dan Fischer, President/CEO of Ultradent Products, Inc., “that we’re honored to be recognized for this award. We strive, and will continue to set our own measures beyond reach, to continue providing the best possible customer care”.

With one of the largest databases of call center metrics in the world, Benchmark Portal’s annual benchmarking survey is viewed as a primary data source for managers around the world. One of the intended outcomes of the survey is to improve system quality by comparing teams with their peers which serves to continuously customer service.

For more information, please visit www.ultradent.com or call our customer service department at 1-800-552-5512.